Terms & Condition

1. Introduction

These Terms and Conditions govern the use of Mjellma Travel's services, including online booking, travel arrangements, and related services. By using our services, you agree to be bound by these terms.

2. Booking Process

  • Online Booking: You can book travel services through our website using the Thomalex widget.
  • Payment: Payment must be made in full at the time of booking, unless otherwise specified.
  • Confirmation: Upon successful payment, you will receive a booking confirmation.

3. Changes and Cancellations

  • Changes: Changes to your booking may be subject to fees.
  • Cancellations: Cancellation fees may apply, depending on the type of service and the timing of the cancellation.

4. Travel Documents

  • Visas and Passports: It is your responsibility to ensure that you have the necessary visas and passports for your travel.
  • Travel Insurance: We strongly recommend purchasing travel insurance to protect yourself against unforeseen events.

5. Liability

  • Mjellma Travel: We are not liable for any losses or damages arising from unforeseen circumstances, acts of God, or other events beyond our control.
  • Third-Party Suppliers: We are not responsible for the acts or omissions of third-party suppliers, such as airlines, hotels, and tour operators.

6. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Kosovo.